Why can't I edit in Word on Mac?
This issue occurs when Microsoft is unable to verify your Office license.
But I have/should have a license
There are a couple of possible solutions for this:
- Make sure you have an internet connection, so that a new license can be downloaded to your computer.
- Make sure you're using your university account.
- Sign out and shut down all office apps, then sign in again.
- Remove the Office license files using the Microsoft License Removal Tool: Delete Office license files on Mac (microsoft.com)
It still doesn't work
If you have tested the above and it still does not work, you can contact the IT department at email@example.com.
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