When you use Windows

Google Chrome

• Click on the three vertical dots at the far right of the menu bar.
• Select "More Tools" and "Delete Browsing Data".
• Select time range
Select the checkboxes next to Cookies, Other site data, and Cached images and files.
• Close the browser and launch it again.

Microsoft Edge

• Click on the three dots in the top right corner.
• Click Settings.
• Go to "Privacy search and services"
• Click on the "Choose what you want to clear" option under "Delete browsing data".
• The options that should be highlighted are:
  • Web History
  • Download history
  • Cookies and other site data
  • Cached images and files
• Click "Clear Now".
• Close the browser and launch it again,

Mozilla Firefox

• Click on the three horizontal lines at the far right of the menu bar.
• Select the History and Clear Past History options.
• Select All history as the time range to delete. The options that should be highlighted are:
  • Pages visited and download history
  • Form and search history
  • Cookies
  • Cache
• Click Delete.
• Close the browser and launch it again.

When you use an Apple computer

Safari

• Click the Safari menu item in the top left corner (next to the apple icon).
• Select Settings.
• Select Privacy.
• Delete site data, delete now.
• Quit Safari and start it up again.

Mozilla Firefox

• Click on the three horizontal lines at the far right of the menu bar.
• Select the History and Clear Past History options.
• Select All history as the time range to delete. The options that should be highlighted are:
  • Pages visited and download history
  • Form and search history
  • Cookies
  • Cache
• Quit Firefox and start it again.

Google Chrome

• Click on the three vertical dots at the far right of the menu bar.
• Select the More tools option
• Select Delete the following items from the beginning of time. The options that should be highlighted are:
  • Web History
  • Download history
  • Cookies and other website and plug-in data
  • Cached images and files
• Click Clear browsing data.
• Quit Chrome and open it again.