How do I fix Office 365 Error 700003?

Background

If a personal device is 'stale' or has been removed from the Microsoft Office 365 system you may receive a 700003 error on your personal device.  Follow the procedure below to resolve this error.

Procedure

Use Office 365 online

If you really need to use your Office 365 account and you don’t have enough time to try to troubleshoot this issue, you can access Word, Excel or Outlook online. Error code 700003 prevents Office apps from running on the desktop, but everything should work just fine online.

Disconnect the problematic account

Disconnecting the account that triggered error 70003 is another quick solution that could potentially solve this problem.

  1. Open the Settings app
  2. Go to Accounts
  3. Select Access work or school

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  4. Find the account that you can’t use and select Disconnect
  5. Wait until the account is disconnected
  6. Try to login to Office again using your regular username and password.

 

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